Terms & Conditions

Acceptance of Terms

Agreement to be bound by these terms

By accessing our website, requesting a quote, or using our services, you agree to be bound by these Terms of Service.

These terms constitute a legally binding agreement between you ("Customer") and our company regarding your use of our solar installation services and website.

Binding Agreement

Creates legal obligations between parties

Immediate Effect

Terms apply from first use of services

Our Services

What we provide

Residential Solar

Design, supply, and installation for homes

Commercial Solar

Solutions for businesses and industries

Consultation

Site assessment and energy audits

Subsidy Assistance

MNRE subsidies and net metering help

Maintenance

AMC, cleaning, and repair services

Solar Products

Panels, inverters, batteries & more

Quotations & Pricing

Understanding our pricing structure

15

Quotation Validity

Quotations are valid for 15 days from issue date unless otherwise specified

Price Variations

Prices may vary based on market conditions, exchange rates, and government policies

Installation Scope

Quotations include standard installation; complex installations may incur additional costs

Government Subsidies

Subsidies are subject to approval and are not guaranteed

GST Inclusion

All prices are inclusive of GST unless stated otherwise

Installation Terms

Responsibilities and requirements

Your Responsibilities

Provide safe access to installation site
Ensure roof/area is structurally sound
Obtain necessary permissions
Provide electricity and water supply

Our Responsibilities

Complete installation on time
Use certified BIS/IEC equipment
Employ trained installers
Handle permits and approvals

Warranty & Guarantees

Our commitment to quality

25

Years

Panel Performance

10

Years

Product Warranty

5-10

Years

Inverter Warranty

5

Years

Workmanship

Warranty Exclusions

Natural disasters, unauthorized modifications, negligence, misuse, normal wear and tear, and power surges are not covered under warranty.

Payment Terms

Payment schedule and methods

Standard Payment Schedule

10-20%

Booking Amount

At order confirmation

50-60%

Material Delivery

Before material dispatch

20-30%

Installation Complete

After commissioning

Accepted Payment Methods

Bank Transfer UPI Credit/Debit Cards EMI Options Cheque/DD

Cancellation & Refunds

Our refund policy

Before Material Order

Full refund minus 5% processing fee

After Material Order

Refund after deducting material costs and 10% cancellation fee

After Installation Begins

No refund; customer liable for work completed

Refunds are processed within 15-30 business days to the original payment method.

Contact Information

Questions about these terms?

For questions about these Terms of Service, please reach out to us:

Email

sunrise.pkl@gmail.com

Phone

+91-7206001031,+91-7206001032,+91-7206001033

Address

SCO 90,Sector 21, Punchkula, Punchkula, Haryana

Contents

Acceptance of Terms

Our Services

Quotations & Pricing

Installation Terms

Warranty

Payment Terms

Cancellation

Contact Us

Acceptance of Terms

Our Services

Residential Solar

Commercial Solar

Consultation

Subsidy Assistance

Maintenance

Solar Products

Quotations & Pricing

Quotation Validity

Price Variations

Installation Scope

Government Subsidies

GST Inclusion

Installation Terms

Your Responsibilities

Our Responsibilities

Warranty & Guarantees

Warranty Exclusions

Payment Terms

Standard Payment Schedule

Accepted Payment Methods

Cancellation & Refunds

Before Material Order

After Material Order

After Installation Begins

Contact Information

Email

Phone

Address

Sunrise Technology Support