Privacy Policy

Information We Collect

What data we gather and why

We collect information that you provide directly to us, including:

Personal Information

Name, email, phone, and address when you contact us or book appointments.

Property Information

Location, roof type, and electricity consumption for solar services.

Payment Information

Billing details when you make purchases or payments.

Technical Data

IP address, browser type, and usage data collected automatically.

How We Use Your Information

Purposes for data processing

Provide and improve our solar installation services

Process your requests, appointments, and transactions

Send technical notices, updates, and support messages

Respond to your questions and customer service requests

Communicate about products, services, and offers

Monitor and analyze trends and usage patterns

Detect and prevent fraudulent activities

Comply with legal obligations

Information Sharing

When and with whom we share data

Service Providers

Third-party vendors who perform services on our behalf, including installation partners, payment processors, and customer support services.

Government Authorities

MNRE, DISCOM, and other regulatory bodies for subsidy applications and net metering approvals as required.

Legal Requirements

When required by law, court order, or in response to valid legal process.

We do NOT sell your personal information to third parties for marketing purposes.

Data Security

How we protect your information

SSL/TLS Encryption

All data in transit is encrypted using industry-standard protocols to prevent interception.

Secure Storage

Data stored with strict access controls, encryption at rest, and continuous monitoring.

Regular Audits

Continuous security assessments, vulnerability testing, and compliance reviews.

Employee Training

All staff are trained on data protection best practices and security protocols.

Your Rights

Control over your personal data

Access

Request a copy of your data

Correction

Fix inaccurate information

Deletion

Request data removal

Objection

Object to processing

Portability

Transfer your data

Withdrawal

Withdraw consent anytime

To exercise any of these rights, please contact us using the information provided in the Contact section.

Cookies & Tracking

How we use cookies

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Preference Cookies

Remember your settings and preferences for a better experience.

You can control cookies through your browser settings at any time.

Contact Us

Questions about privacy?

If you have any questions about this Privacy Policy or our data practices, please reach out to us:

Email

sunrise.pkl@gmail.com

Phone

+91-7206001031,+91-7206001032,+91-7206001033

Address

SCO 90,Sector 21, Punchkula, Punchkula, Haryana

Contents

Information We Collect

How We Use Information

Information Sharing

Data Security

Your Rights

Cookies & Tracking

Contact Us

Information We Collect

Personal Information

Property Information

Payment Information

Technical Data

How We Use Your Information

Data Security

SSL/TLS Encryption

Secure Storage

Regular Audits

Employee Training

Your Rights

Access

Correction

Deletion

Objection

Portability

Withdrawal

Cookies & Tracking

Essential Cookies

Analytics Cookies

Preference Cookies

Contact Us

Email

Phone

Address

Sunrise Technology Support